Mount Auburn Hospital Named a LGBTQ Healthcare Equality Top Performer

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Mount Auburn Hospital, announced their “LGBTQ Healthcare Equality Top Performer” designation from the Human Rights Campaign Foundation (HRC), the educational arm of the nation’s largest lesbian, gay, bisexual, transgender, and queer (LGBTQ) civil rights organization. The designation was reported in the 11th edition of the Healthcare Equality Index (HEI). A record 626 healthcare facilities actively participated in the HEI 2018 survey.  Among the HEI participants, 95 earned a “LGBTQ Healthcare Equality Top Performer” designation.

“Mount Auburn Hospital strives to create an atmosphere of compassion, respect and commitment to all patients,” said Michael O’Connell, Vice President of Marketing at Mount Auburn Hospital. “Every patient is given appropriate and timely evaluation and treatment, without discrimination on the basis of race, ethnicity, language, religion, disability, sexual orientation, gender identity/expression or socio-economic status. Mount Auburn Hospital has a longstanding commitment to serving the needs of the LGBTQ community dating back nearly 30 years. Since that time the commitment has only grown, and the number and percent of LGBTQ physicians and other staff has grown as well”.

“With some of our biggest battles still ahead of us, it is crucial that institutions continue to demonstrate that the march toward full equality is not slowing down,” said HRC President Chad Griffin. “ The 626 participants in this year’s HEI continue this march in partnership with the LGBTQ community. For the past decade, the HEI has been the roadmap to closing the gap in ensuring equal care to LGBTQ patients and their families, and we urge every healthcare facility to join us in this continuing effort to provide inclusive care to all.”

The 11th edition of the HEI marks the second year that participants were given a score based on how many LGBTQ-inclusive policies and practices they have in place. HEI participants are given scores in four criteria that represent how many policies and best practices from each section they have implemented: foundational elements of LGBTQ patient-centered care, LGBTQ Patient Services and Support, Employee Benefits and Policies, and LGBTQ Patient and Community Engagement. Participants that receive the maximum score in each section for a total score of 100 points earn the coveted status of “2018 LGBTQ Healthcare Equality Leader.” Participants that score between 80 and 95 points earn the status of “2018 LGBTQ Healthcare Equality Top Performer.”

In the 2018 report, an impressive 418 facilities earned HRC’s “LGBTQ Healthcare Equality Leader” designation given to facilities that receive a score of 100 points. With 82 percent of participating facilities scoring 80 points or more, healthcare facilities are going beyond the basics when it comes to adopting policies and practices in LGBTQ care.

In addition to active survey participants, the HRC Foundation proactively researched key policies at more than 900 non-participating hospitals.  Of the hospitals who did not participate in the HEI but were scored based on research, only 63 percent have patient non-discrimination policies that include both “sexual orientation” and “gender identity,” and only 53 percent were found to have an LGBTQ-inclusive employment non-discrimination policy. The equal visitation policy, at 93 percent, is the only one that comes close to matching the rate of the participating facilities.

The Human Rights Campaign Foundation is education arm of America’s largest civil rights organization working to achieve equality for lesbian, gay, bisexual, transgender and queer people. HRC envisions a world where LGBTQ people are embraced as full members of society at home, at work and in every community.

Mount Auburn Hospital was founded in 1886. A teaching hospital of Harvard Medical School, its mission is to deliver healthcare services in a personable, convenient and compassionate manner, with respect for the dignity of patients and their families.

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