Some banks have closed their lobbies in response to the Coronavirus outbreak, others have cut back their hours and some, mostly the large banks, remain open with regular hours but with extra efforts to disinfect their branches.
Watertown Savings Bank announced Wednesday that it will be closing its lobbies, but the drive-up locations are still open. It provided the following information:
All drive‑up services will remain open for bank transactions. If you use our drive‑up services, you will notice that we are taking extra precautions — such as having our team wear protective gloves — to ensure your and our employees’ safety. While prudent, this makes certain transactions, like counting money, somewhat harder and some transactions may take longer. We appreciate your patience under these circumstances. Please see below a list of our drive‑up locations.
We fully recognize that most, but not all, banking services can be conducted via the drive‑up locations. We are working diligently to provide safe alternatives for these services. We invite you to contact Customer Support at 617‑928‑9000 to discuss any of your banking needs and determine how best to accommodate them.
The bank has drive up branches at 45 Church St. in Watertown, 739 Main St. in Watertown (Warrendale), as well as Market Basket Plaza in Waltham, Waltham Center, North Waltham/Lexington and Arlington.
Citizens Bank remains open, including branches in East Watertown and at the Stop & Shops on Pleasant Street and Watertown Street, but also has info on online/mobile banking, see more here.
Cambridge Savings Bank closed its lobbies, but customers can go to their drive-up branches, including at 54 Arsenal St. in Watertown. The bank announced on Tuesday:
Effective today and until further notice, all CSB branch lobbies will be closed to the public. Branch team members will still be available at all branches to assist you during regular business hours, but by appointment only. However, we strongly encourage you to visit one of our six (6) drive-up branches, two (2) ITM locations, or any of our many ATM locations to perform your transactions instead. For more information visit https://www.cambridgesavings.com/COVID-19/
Bank of America also remains open, including in Watertown Square and Waverley Square in Belmont. The bank sent posted the following information online: We have taken proactive steps to protect our clients and teammates in our Financial Centers. This includes enhanced cleaning procedures and other measures to limit the risk of exposure, based on recommendations from the Centers for Disease Control (CDC). To find out which locations are open, please use our Financial Center and ATM locator. We will be updating status regularly.
People’s United Bank (formerly Belmont Savings, locally) has its limited hours. The Watertown Square and Trapelo Road (Belmont) locations are open 9 a.m. to 2 p.m. Monday through Friday, 9 a.m. to noon Saturday and closed Sunday. The Trapelo Road branch has a drive-thru window. See more information here.
Santander Bank announced: Our branches and ATM network remain open and are operating under regular business hours to serve the needs of our customers. Please remember, mobile banking and online banking are also available any time to help with your banking needs.
Eastern Bank remains open, including the branch in Watertown Square. The bank had the following statement on its website: Amid ongoing concerns about the Coronavirus (COVID-19), Eastern is closely monitoring the latest reports from the Centers for Disease Control (CDC) and has taken a number of precautionary measures for the health and safety of our customers, colleagues and the communities we serve.
Rockland Trust also closed most of its branches, but drive-up windows are open, including in Waltham and Allston.