Residents can now check on their water usage on the City’s Water Meter Customer Portal. See more details provided by the City of Watertown below.
Watertown’s Water Meter Customer Portal is LIVE! Residents can now track their water usage every day on the customer portal, where you can set usage thresholds and receive alerts.
All you need to sign-up is your email address, water meter account number (which can be found on your most recent water bill), and a cell phone number if you wish to receive alerts (optional)! Visit the Water Meters page to learn more and sign-up.
This portal is accessible for those with the new smart water meters that were installed as part of the City’s water meter replacement project, which began in 2023.
Sign up today with your water account info to easily stay on top of your water usage.
For questions about the new portal, your water meter account number, or how to sign-up, please call 311 in Watertown, or 617-715-8660.