Around Town
Watertown’s First Human Services Director Shaping New Department, New Home for Food Pantry
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Jenna Bancroft
Watertown’s first Human Services Director came to town after working for more than four years in Newton, but it was a homecoming of sorts. In her first several months on the job she has been in charge of not only establishing a brand new City department, but also creating a new home for the Watertown Food Pantry. In Newton, Bancroft served as the assistant director of Social Services, and became the director of that program. Those were her first jobs on the municipal side. Immediately prior to that she worked at the Wayside Multi-Services Center in Watertown, where she worked as a Social Services Resource Specialist (SSRS) for four years.







