MassDOT to Hold Several Public Hearings on New Tolls, Electronic Tolling


The Massachusetts Department of Transportation (MassDOT) announced it would hold seven public hearings regarding the proposed new gantry prices for All Electronic Tolling during the month of September, including in Newton and Allston.

The hearings will begin Tuesday, Sept. 6, in Worcester and will continue in other communities until the final hearing on Thursday, Sept. 15.

All of the hearings will begin at 6:30 p.m.

The schedule is as follows:

Tuesday, Sept. 6: Union Station, inside Union Hall, 2 Washington St., Worcester

Wednesday, Sept. 7: North Shore Community College, 303 Broad St., McGee Building, Room LE303, Lynn

Monday, Sept. 12: Newton City Hall, War Memorial Room, 1000 Commonwealth Ave., Newton

Tuesday, Sept. 13: Framingham Town Hall, Nevins Hall, 150 Concord St., Framingham

Wednesday, Sept. 14: Jackson Mann School, in the auditorium, 40 Armington St., Allston

Wednesday, Sept. 14: Springfield City Hall, Room 220, 36 Court St., Springfield

Thursday, Sept. 15: MassDOT Highway Division District 1 Headquarters, Main Conference Room, 270 Main Street, Lenox.

In addition to the hearings, written comments will be accepted for two weeks following the hearings, until 5 p.m.,Thursday, Sept. 29.

In October, MassDOT is scheduled to activate All Electronic Tolling to collect tolls on I-90 and the tunnels in the Metropolitan Highway System.  All Electronic Tolling has been in place for vehicles since July 2014 on the Tobin Bridge.

To ensure drivers pay the lowest possible toll rate inside Massachusetts, drivers are encouraged to obtain an E-ZPass MA transponder prior to the launch of All Electronic Tolling.

Drivers can obtain an EZPass MA transponders several ways:

Visit any one of the five Customer Service Centers in Massachusetts:

Natick E-ZPass MA Customer Service Center, Natick Service Plaza on I-90 Eastbound: Monday, Tuesday, Thursday and Friday: 6 a.m. to 5 p.m., Wednesday: 6 a.m. to 7 p.m., Sautrday: 6 a.m. to 7 p.m., Sunday: Closed. Handicapped accessible.

Boston E-ZPass MA Customer Service Center, Haymarket Center at the Registry of Motor Vehicles, 136 Blackstone Street, Boston: Monday through Friday: 9 a.m. to 5 p.m., Saturday andSunday: Closed. Handicapped accessible.

East Boston E-ZPass MA Customer Service Center, 145 Havre St., East Boston: Hours: Monday, Wednesday, Friday: 7 a.m. to 4:30 p.m., Tuesday and Thursday: 7 a.m. to 6:30 p.m.,Saturday: 8 a.m. to 2 p.m., Sunday: Closed. Google Map for Directions. This building is not currently fully accessible to individuals with disabilities. If you need to visit this location and need assistance to enter the building, there is a service bell at the entrance and visitors can call 877-627-7745 for assistance.

Saugus E-ZPass MA Customer Service Center, inside the Square One Mall, 1202 Broadway, Route 1 South: Tuesday, Wednesday, Thursday, Friday and Saturday: 10 a.m. to 6 p.m., Sunday and Monday: Closed. Handicapped accessible.

Auburn E-ZPass MA Customer Service Center: 27 Midstate Dr., Auburn, Hours: Monday – Friday, 7 a.m. to 7 p.m., Saturday: 8 a.m. to 2 p.m., Sunday: 9 a.m. to 2 p.m. Handicapped accessible.

  • Drivers can also obtain an EZ-Pass MA transponder at AAA locations across Massachusetts. To find a location, visit the AAA Web site.
  • Drivers can also obtain an E-ZPass MA transponder at 19 of the 26 Registry of Motor Vehicles branches in Massachusetts. To find a branch, visit the RMV Web site.
  • After Labor Day, drivers will be able obtain E-ZPass MA transponder at the I-90 service plazas in Lee and Ludlow.
  • Drivers that are hearing impaired and want an E-ZPass MA transponder, should call TTD/TTY (Hearing Impaired Phone Line Only): (508) 721-7974

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