A mix of strong winds and the force of one pole falling led to the failure of several poles on Arsenal Street during last week’s Nor’easter, according to the utilities.
The utility poles along Arsenal Street are co-owned by Verizon and Eversource, said Howard Waterman, from Verizon Corporate Communications.
“We jointly own those poles with Eversource, and we worked quickly with them and others attached to the poles to clear the area and restore Verizon service to those impacted,” Waterman said.
Eversource spokesman Michael Durand said that a combination of factors led to the multiple broken poles.
“The damage was storm related, with strong wind gusts initially snapping one pole that had four transformers on it,” Durand said. “When that one pole broke and fell, the combination of wind, weight and inertia took down the other poles.”
The state of the poles prior to the storm has been questioned by many residents wanting to know how such a major failure could occur. Some have posted photos showing the poles leaning before the storm. A resident sent Watertown News a photo of one of the new poles showing it is not straight, and added that some of the others are not straight either.
When asked about whether there was concern about the poles prior to the storm, Durand said that the maintenance of those poles is taken care of by Verizon.
Verizon did not respond to multiple questions about the condition of the poles prior to the Nor’easter.
Soon after the poles went down, Eversource rerouted power and used other equipment to restore power to as many customers.
“Between this and emergency generators, we were able to restore power to all but about 100 customers by later in the day on Friday,” Durand said.
As of Sunday, Eversource had restored power to almost all customers, Durand said, and as of Wednesday (before Wednesday’s snow storm) no outages were reported.