Town’s Website Adds Options to Assist Users With Visual, Auditory Challenges

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The Town of Watertown’s website has added an accessibility feature for people with visual, auditory and other sensory disabilities. They can be accessed by clicking on the button circled in yellow.

The following information was provided by the Town of Watertown:

Watertown has launched a website enhancement that leverages the most advanced digital accessibility remediation technology to ensure equitable access to local information, news, and resources for all citizens. The new, integrated accessibility enhancements enable the website’s content to be consumable by individuals with visual, auditory, and other sensory disabilities both with and without assistive technology devices. The website’s accessibility technology is made possible through the Town’s use of CivicPlus’ CivicEngage website design and hosting solution and AudioEye Inc., CivicPlus’ exclusive accessibility remediation solution provider.

“The Town of Watertown is committed to ensuring equitable access to information and resources for all of our citizens,” said Christopher McClure, Town of Watertown Chief Information Officer. “Now more than ever, in response to the COVID-19 pandemic, we recognize that our citizens rely heavily on our website for news, updates, information, and resources. Our content must be consumable by every citizen. We are appreciative that CivicPlus has an existing relationship with an industry-leading accessibility remediation partner. It made the process of enhancing our website’s accessibility easy for our staff and has given us the confidence that we are supporting all our citizens’ digital access needs.”

The Town of Watertown’s website enhancements meet the latest Web Content Accessibility Guidelines (WCAG) 2.0 A and AA and those accessibility compliance requirements established under the Section 508 refresh of the Americans with Disabilities Act (ADA). “We applaud the Town of Watertown for taking every step possible to ensure digital compliance and accessibility,” said Don Torrez, CivicPlus Partner Manager. “The Town implemented industry-leading
remediation software. With AudioEye’s layer of automated remediation, they can be confident in a future-proofed, accessible digital property.”

The Town of Watertown’s website (https://www.watertown-ma.gov/) accessibility enhancements are just one part of a larger strategy to improve citizens’ online access to the Town’s resources and services.

“The addition of accessibility remediation software to our website is the first in a series of improvements that we are executing to improve our citizens’ online experience with our Town,” said McClure. “We’ll be integrating the CivicClerk agenda and meeting management software to make it easier for citizens to find agenda and meeting information online and implementing the SeeClickFix 311 citizen request management software. Using the SeeClickFix app, citizens can request and track repairs and report issues to our offices. We are fully committed to adding more two-way services to our digital offering to ensure citizens can access local services anytime, from any device.”

About CivicPlus

CivicPlus provides integrated technology solutions for over 4,000 local governments and their over 250 million citizens. Its solutions enable municipalities of all sizes to rapidly and efficiently migrate traditional citizen services online to meet the new online imperative of local government. Our solutions include website content management, agenda and meeting management, parks and recreation management, citizen request and work order management, employee management, routine and mass notification software, and ready-to-use mobile apps and forms. For more information, visit civicplus.com.

About AudioEye, Inc.

AudioEye’s software enables every enterprise, from corporations to government agencies, to make their content more consumable through technology. More accessible. More usable. More people. AudioEye’s common stock trades on the OTCQB under the symbol “AEYE.” The Company maintains offices in Tucson, Atlanta, and Washington D.C. For more information about AudioEye and its online accessibility solutions, please visit https://www.audioeye.com.

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