OP-ED: Trip to Seaport Shows Big Holes in MBTA Service

An MBTA Bus at the Watertown Yard. By Mark Pickering

MBTA service in Watertown has been in decline for years – even as neighboring communities have seen theirs maintained or even improved. Watertown has the worst MBTA service of any community bordering it and all of Boston’s neighborhoods. One of the latest blows is the elimination of the so-called “Express” bus to South Station. The result: It took me and hour and a half to get to my former Boston Herald offices in the Seaport.

Watertown Shuttle to Open New Route to Public, Watertown TMA Looking for Transportation Improvements

A WATConnector shuttle bus. These shuttles run down Pleasant Street, and similar ones serve Arsenal Street.(Courtesy of Watertown TMA)

For several years, the City of Watertown has been looking for ways to supplement the MBTA’s bus service in town and provide more options for people to get around town and commute. The most visible ones are the two shuttle routes that connect to Harvard Square. One runs along Pleasant Street and is open to the public, and another along Arsenal Street, which is only open to offices and residential buildings that are supporters of the shuttle — but that will change in the near future. The City of Watertown is part of the Watertown Transportation Management Association (TMA).

State Awards Watertown TMA Grant to Analyze Data, Develop New Mobility Alternatives

The Watertown Transportation Management Association (TMA) received a grant of $159,469   from the Mass Department of Transportation to analyze data on travel patterns and use findings to inform development of new mobility alternatives, all in an attempt to reduce single occupancy vehicle commuting.  See details about the program provided by MassDOT, below. The Healey-Driscoll Administration is announcing the awarding of $3 million in funding for 13 Transportation Management Associations (TMAs), one TMA membership association, and one consulting firm, to support 19 projects which encourage transportation alternatives and expand transportation options in communities across Massachusetts. Awards include funding to operate and publicize shuttles, improve bus stop infrastructure, expand ferry service, and more. The Massachusetts Department of Transportation’s (MassDOT) TMA Grant Program first launched in Fiscal Year 2025 and is now in its second year.  The goals of this grant program are to reduce single occupancy vehicle (SOV) travel, reduce emissions, encourage mode shift, and expand mobility.  

“Our investments in community transportation are about connecting people to jobs, schools, and services today and into the future,” said Transportation Secretary & CEO Monica Tibbits-Nutt. “The projects supported through the TMA Program are vital to building a more reliable, resilient, and accessible transportation network.

MBTA Will Start Fare Checks, Warnings & Fines in September

Charlie BreitroseAn MBTA Bus on Mt. Auburn Street. The following information was provided by MassDOT:

The Massachusetts Bay Transportation Authority (MBTA) announced that fare checks as the part of its Fare Engagement Program will soon begin within the subway system. Beginning September 8, Fare Engagement Representatives will begin issuing formal warnings and citations to riders who have not tapped at a fare gate or farebox. More information is available at mbta.com/FareCheck.  

“Our riders deserve a safe and reliable mass transportation system that is available for them when they need it.

New Schedule for the Watertown Connector Shuttle Between Pleasant St. & Harvard Sq.

A Watertown Connector shuttle. (Courtesy of the Watertown TMA)

Watertown’s shuttle along Pleasant Street announced a new schedule. See more details in the information from the Watertown TMA below. The Watertown Connector (WATConnector) is a convenient, eco-friendly electric shuttle providing weekday service along Pleasant Street, with stops at Watertown Yards and Harvard Square during peak morning and evening commute hours. This eco-friendly service is free for employees and residents of participating corporate and residential partners (see list below), and available to the public for just $1 per ride each way, $10 minimum purchase to the public.

MBTA Offering Free Fares on Night of Fourth of July

The following announcement was provided by the MBTA:

The MBTA announced that fares will again be free this year on bus, subway, ferry, Commuter Rail, and the RIDE on Friday, July 4, 2025, after 8:30 PM. Boston is regularly predicted to host over a million visitors for the July 4 holiday. To accommodate increased ridership, the MBTA is encouraging travelers to plan their commute in advance and reminding riders of its holiday service schedules. The public is encouraged to take public transportation to and from the 2025 Boston Pops Fireworks Spectacular and to other holiday events. The MBTA’s July 4 service schedules continue to be available at mbta.com/holidays.  

“Public transportation in Massachusetts keeps growing because of the bold investments of the Healey-Driscoll Administration, the partnership of local leaders, and the tireless work of our transit teams,” said Transportation Secretary and CEO Monica Tibbits-Nutt.

More Drainage Work on Mt. Auburn Street This Week

Construction crews will continue installation on drainage on Mt. Auburn Street during the week of June 16. See more information in the announcement from the City of Watertown below. Beginning Monday, June 16, 2025, Newport Construction will resume drainage installation on Mount Auburn Street between Kimball Road and Lloyd Road. Traffic and Sidewalk Impacts

During this work, you can expect temporary lane shifts and possibly lane closures, but one travel lane in each direction will remain on Mount Auburn Street.

MBTA General Manager Speaking at Charles River Chamber Event

Charlie BreitroseAn MBTA 71 bus. The Charles River Chamber’s Annual Transportation Forum will feature MBTA General Manager Phil Eng. See details provided by the Chamber. Tbe event will be on Tuesday, June 17, 12:30 p.m., program begins at 1 p.m. at Tripadvisor HQ, 400 1st Ave, Needham. Coffee and snacks will be provided.