Tufts Health Plan Receives Highest Rating on Workplace Equality Index

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Tufts Health Plan announced it received a perfect score on the 2018 Corporate Equality Index (CEI), a national benchmarking survey and report on corporate policies and practices related to lesbian, gay, bisexual, transgender and queer (LGBTQ) workplace equality, administered by the Human Rights Campaign Foundation. Tufts Health Plan joins the ranks of 609 major U.S. businesses which also earned top marks this year.

“Diversity and inclusion are integral to our business, and by making it a part of the everyday employee experience and nurturing our employee-led programs, we see tremendous results,” said Lydia Greene, Tufts Health Plan senior vice president and chief human resources officer. “We are committed to developing an atmosphere and company culture that respects each employee as an individual. Receiving this distinction from the Human Rights campaigns reflects our company values and recognizes the work we do to promote an inclusive environment for all.  We are deeply honored.”

The 2018 CEI rated 1,084 businesses in the report, which evaluates LGBTQ-related policies and practices including non-discrimination workplace protections, domestic partner benefits, transgender-inclusive health care benefits, competency programs and public engagement with the LGBTQ community. Tufts Health Plan’s efforts in satisfying all of the CEI’s criteria resulted in a 100 percent ranking and the designation as a Best Place to Work for LGBTQ Equality.

In 2017, as part of its ongoing efforts to foster an inclusive environment, Tufts Health Plan launched Prism, a business resource group for LGBTQ employees and their allies. Prism exists to foster an equitable and inclusive working environment where LGBTQ employees and their allies, feel a sense of community, opportunity, and ability to be their authentic selves. Prism’s diversity contributes to the successful achievement of Tufts Health Plan’s mission and strategic priorities. Tufts Health Plan also introduced a program to help members regardless of sexual orientation or gender identify, working with community providers to enhance service and support for transgender members, at any stage of their journey.  This integrated team, comprised of clinical and behavioral health teams as well as call center staff, has specialized training in transgender health issues and in cultural competency skills and a comprehensive understanding of available coverage options.

For more information on the 2018 Corporate Equality Index, or to download a free copy of the report, visit www.hrc.org/cei. The Human Rights Campaign Foundation is the educational arm of America’s largest civil rights organization working to achieve equality for lesbian, gay, bisexual transgender and queer people. The Human Rights campaign envisions a world where LGBTQ people are embraced as full members of society at home, at work and in every community.

About Tufts Health Plan
Tufts Health Plan is nationally recognized for its commitment to providing innovative, high-quality health care coverage.  Staying true to our mission of improving the health and wellness of the diverse communities we serve, we touch the lives of more than 1.1 million members in Massachusetts, Rhode Island and New Hampshire through employer-sponsored plans; Medicare; Medicaid and Marketplace plans, offering health insurance coverage across the life span regardless of age or circumstance.

We are continually among the top health plans in the country based on quality and member satisfaction:

•  Our private HMO and Massachusetts PPO plans are rated 5 out of 5 and our Massachusetts Medicaid plan is rated 4.5 out of 5 by the National Committee for Quality Assurance. The National Committee for Quality Assurance Private Health Insurance Plan Ratings and Medicaid Health Insurance Ratings 2017-2018. This rating references Tufts Health Plan’s Massachusetts Medicaid plan.  Tufts Health Plan’s Rhode Island Medicaid plan has not yet been rated.  

• Our Tufts Medicare Preferred HMO and Senior Care Options plans received a 5-star rating from the Centers for Medicare & Medicaid Services, the highest rating possible. Medicare evaluates plans based on a 5-Star rating system. Star Ratings are calculated each year and may change from one year to the next. For more information on plan ratings, go to www.medicare.govTufts Medicare Preferred HMO plans received 5 out of 5 stars for contract years 2016 -2018.

To learn more about how we’re redefining what a health plan can do, visit tuftshealthplan.com/ourstories. Connect with us on FacebookTwitterYouTube and LinkedIn.

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