Watertown Library Seeks Community Feedback, See How to Take Survey

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Watertown Free Public Library

The historic facade of the Watertown Free Public Library.

The historic facade of the Watertown Free Public Library.

The Watertown Free Public Library (WFPL) wants to hear from you. From now until Feb. 14, 2020, community members are invited to participate in a user survey. Feedback from this survey will be used to create the next WFPL Long Range Plan which will cover FY22-FY26.

Libraries across Massachusetts are required to have a 3-5 year strategic plan on file with the Massachusetts Board of Library Commissioners to be eligible for construction or Library Services and Technology Act (LSTA) grants. Leone Cole, Library Director, notes that “regardless of MBLC requirements, it is simply good practice to have a strategic plan to prioritize our service goals. That’s why it is so important that we hear from community members about what they want to see in their library. We hope this survey will give us enough information to guide us through the next five years.” 

The library is encouraging anyone in the Watertown community and surrounding area to participate in the survey — even people who don’t use WFPL services.

“We want to hear from everyone, not just people who are frequent library users” said Assistant Library Director, Caitlin Browne. “Libraries are for all people and if you aren’t using the library, we want to know why and what we can do to get you here.”

The survey is available online at www.watertownlib.org/survey. Paper copies are available in the library and will be distributed throughout Watertown. Paper surveys can be returned to the library at 123 Main St. or in any of the book returns (at Town Hall, Watertown Middle School, and Hosmer Elementary).

If you have a suggestion on ways to reach nonusers or underserved populations in Watertown, please contact Caitlin Browne, Assistant Director at cbrowne@watertown-ma.gov.

About the Watertown Free Public Library

The Watertown Free Public Library provides access to a wide variety of popular materials, resources, services, and programs that fulfill the informational, cultural and recreational needs of Watertown and surrounding communities. The WFPL works to create an environment that attracts and welcomes users of all ages and abilities

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