City Seeks Input on Watertown’s New 311 Service Center

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The following information came from the City of Watertown:

The launch of the 311 Service Center is approaching. Your assistance is invaluable in gathering feedback on our non-emergency report system and understanding where you’re accessing this system. We invite you to participate in the City of Watertown 311 Focus Group and contribute to this initiative.

Focus groups will be on Tuesday, April 16, 2024 from 6-7:30 p.m. and Tuesday, April 23, 2024 from 6-7:30 p.m. at the Watertown Savings Bank Room in the Watertown Free Public Library at 123 Main Street in Watertown.

Throughout these sessions, we’ll make use of both the mobile app and web app editions of SeeClickFix. Kindly ensure you have your mobile devices with you, if you have one. Tablets will be available for utilizing the web app version.

To express your interest in participating, go to The form will provide all the necessary details about the event and prompt you for initial feedback that we can discuss during the sessions.

One thought on “City Seeks Input on Watertown’s New 311 Service Center

  1. Thanks for posting this, using 311 was SO HELPFUL when I lived in Brighton and hope it gets a lot of use from Watertown residents!

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